Author Topic: Spy tab empty  (Read 3066 times)

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onleave

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Spy tab empty
« on: July 17, 2012, 04:50:47 AM »
Hi,

Just upgraded to the latest 1.7.30 from 1.7.20.  Everything works fine except the "Spy" tab.  When I open it up, it shows listing of pages on top, but the content is empty.  When I click on other pages, it opens up another blank page, while the page listing on top is gone, just pure empty page with the title "Spy" on left top.

It used to list all the visitors info correctly, at least until version 1.7.20 before the latest upgrade.

Thanks.

onleave

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Re: Spy tab empty
« Reply #1 on: July 17, 2012, 04:57:12 AM »
Sorry, forgot to mention that I'm running the latest wordpress 3.4.1.  Attached is the screen capture for the problem.

phodiaries

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Re: Spy tab empty
« Reply #2 on: July 17, 2012, 08:11:55 AM »
I am also having the same problem, I installed the latest update this morning and now the Spy tab displays this
" Warning: Invalid argument supplied for foreach() in /home/thephodi/public_html/wp-content/plugins/statpress-community-formerly-statcomm/classes/statcommspy.php on line 114"

All the other feautures are working just not the spy tool, the Maximind is installed, can you help?

phodiaries

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Re: Spy tab empty
« Reply #3 on: July 17, 2012, 08:13:48 AM »
Oh the Statcomm table hasn't updated since I made the Plugin update!

forumadmin

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Re: Spy tab empty
« Reply #4 on: July 17, 2012, 08:43:05 AM »
hi phodiaries. Thanks for your comments.
As you mention, we found the bug in v1.7.30 where the capture is accidentally disabled.
We estimate we'll release a fix in around an hour or so.
We'll dig into the spy problem and we'll back to you ASAP.

Best regards
Fernando

phodiaries

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Re: Spy tab empty
« Reply #5 on: July 17, 2012, 09:25:40 AM »
Great thanks, will the fix be on here or come through as an automatic update?

forumadmin

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Re: Spy tab empty
« Reply #6 on: July 17, 2012, 10:41:26 AM »
The fix 1.7.31 address both problems you kindly reported.
The fix is published on Wordpress repository and should be available from the plugins panel.

Thanks for your support and enjoy the day!

Fernando

 

ccleahy

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Re: Spy tab empty
« Reply #7 on: July 17, 2012, 10:55:03 AM »
Hi,

I'm having the same issues as above (spy error and overview stopped working once I upgraded). I went to the wordpress repository and downloaded the plugin but when I went to upload the zip file I got this error

The uploaded file exceeds the upload_max_filesize directive in php.ini.

Any suggestions?

UPDATE: The automatic update showed up and I was able to update without issues.  The spy and overview is working but I just wish I didn't lose a couple of hours of stats.

Thanks!
« Last Edit: July 17, 2012, 11:01:18 AM by ccleahy »

phodiaries

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Re: Spy tab empty
« Reply #8 on: July 17, 2012, 11:35:05 AM »
Perfect thanks all working now! :D 8)

forumadmin

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Re: Spy tab empty
« Reply #9 on: July 17, 2012, 12:11:51 PM »
Hi,

I'm having the same issues as above (spy error and overview stopped working once I upgraded). I went to the wordpress repository and downloaded the plugin but when I went to upload the zip file I got this error

The uploaded file exceeds the upload_max_filesize directive in php.ini.

Any suggestions?

UPDATE: The automatic update showed up and I was able to update without issues.  The spy and overview is working but I just wish I didn't lose a couple of hours of stats.

Thanks!

The plugin is about 2,5MB in size, is not that big(?). The only suggestion is try to modify the upload max file size to 5MB for example.
We checked the zip file and it seems to be ok.

onleave

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Re: Spy tab empty
« Reply #10 on: July 19, 2012, 03:15:03 AM »
Thank you Forumadmin.  The issue has been resolved in your latest patch.

forumadmin

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Re: Spy tab empty
« Reply #11 on: July 19, 2012, 07:01:16 AM »
Glad to hear and thank you for your feedback

Enjoy the day
Fernando