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Messages - forumadmin

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16
Hi pixelrat,
We'll going to check what's happening and we'll get back to you.

Thanks for your feedback!


System Analyst / Analista de Sistemas
Fernando Zorrilla de San Martín
Statcomm Plugin Leader Developer



Test Statcomm plugin without installing!
Go to Statcomm demo plugin / Go to the Main site

17
Feature Suggestions / Re: Search Report
« on: August 09, 2012, 12:11:59 PM »
Hi GWhite,

Thanks for your comments.
I assume you are talking about the search page for your site. We are currently working on this topic and also the best way of tracking posts and pages.
We'll introduce this feature before 1.8.0

Best regards


System Analyst / Analista de Sistemas
Fernando Zorrilla de San Martín
Statcomm Plugin Leader Developer



Test Statcomm plugin without installing!
Go to Statcomm demo plugin / Go to the Main site

18
Bugs & Fixes / Re: Problem downloading Maxmind Geolocation service
« on: August 02, 2012, 04:47:01 AM »
Hi Adrien,

If you are using a shared hosting (a single IP shared by many users) and other users attempted to download Maxmind several times in a row (this database is widely used in many plugins and other systems) you are candidate to be temporarily banned. In such cases, any request from your IP will be rejected(403) for a 24-48 hours period.

One workaround is to download from other location, could be your computer on your home, office or any computer with other IP and upload to the server.

We've been in the same situation, see http://wpgetready.com/2012/04/statcomm-1-6-60-is-out/   :o
Best regards
Fernando

Fernando

19
Statcomm 1.7.41 should fix the issue. Give it a try.

Best regards
Fernando

20
We'll  try to fix as soon as possible, we are also solving one more issue . We hope this Wednesday August 1st we'll release a patch.
We're going to get the chance of disabling the db as it was on previous versions.

Our apologies for the problem.
Best regards
 

22
Hi djskagnetti,
Thanks for your feedback. We'll improve the plugin to resolve the warning.

Best regards
Fernando.

23
We'll try to improve this aspect, there shouldn't be a problem at all.
Thanks for your feedback!

Fernando

24
Hi djskagnetti,

We didn't know we had a problem with the email. We'll fix that up shortly. Thank you for let us know.
It seems somehow the plugin is trying to find the Maxmind database and prompts with a warning. the warning shouldn't be there :(.
We are going to check this issue.

Did you try to download the maxmind database (GeoLiteCity.dat) from Options Page->Advanced Tab? That should solve the warning , while we are digging into the problem.

Best regards
Fernando



25
Troubleshooting / Re: Installed Maxmind, now all stat info is gone
« on: July 26, 2012, 12:25:07 PM »
Hi Isaac,
In the next version we'll re-introduce the option of disabling Maxmind database.
Even though, if you decide to use Maxmind later, that will be ready.

Glad to hear is working for you.

Thanks for your feedback!

Fernando


26
Glad to hear!
Best regards
Fernando

27
We found the problem. The fix will be included in the 1.7.40 version, to be released today 20120725 or 20120726.
Thanks for your help in this matter.

Best regards
Fernando

28
Hello Metuza
Thanks for your comments.
We'll going to check this problem. Since we are about to release 1.7.40 this week  it's a good time for revision.

Best regards
Fernando



29
Troubleshooting / Re: Installed Maxmind, now all stat info is gone
« on: July 23, 2012, 07:50:23 PM »
Hi there:
Version 1.7.40 adresses the problem of corrupted Maxmind databases.
We added control checking and chance of re-downloading the data.
The release should be soon, we are closing few more tests because there are many scenarios to be covered.

Best Regards
Fernando

30
Bugs & Fixes / Re: Overview stats zeroing out
« on: July 23, 2012, 07:47:15 PM »
Ok, that was hard to find. Thanks to your pictures we could figure it out where the problem was. It was easy to fix, but very hard to spot.
The cache was saving current day info when the administrator displayed the overview table.
In fact that is an error. The cache system has to cache everything but current day statistics, since current day change everytime.

Version 1.7.40 should work as expected, where we added also advanced checking for corrupted Maxmind databases.
Thanks for your help in this matter!
Best Regards

Fernando

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